DalsnaFinance

Capita expects to lose up to £40m over pension scheme fiasco

Politics The Guardian By Zoe Wood 09 Jul 2026 16:06 1 min read
Capita expects to lose up to £40m over pension scheme fiasco

Outsourcing firm counts cost of failures that left retired UK civil servants without an income for months Capita has revealed that the bill for cleaning up its mess at the crisis-hit civil service pension scheme could wipe up to £40m off annual profits – a day after its chief executive apologised to MPs for a “very poor service”. The company had faced a grilling at a Commons committee hearing on Wednesday, with its chief executive, Adolfo Hernandez, repeatedly apologising for failures that have

Outsourcing firm counts cost of failures that left retired UK civil servants without an income for months

Capita has revealed that the bill for cleaning up its mess at the crisis-hit civil service pension scheme could wipe up to £40m off annual profits – a day after its chief executive apologised to MPs for a “very poor service”.

The company had faced a grilling at a Commons committee hearing on Wednesday, with its chief executive, Adolfo Hernandez, repeatedly apologising for failures that have kept thousands of civil servants waiting for payments and retirement quotes.

Continue reading...

Read the full story on The Guardian → Opens the original article on www.theguardian.com

Summary aggregated from The Guardian's public RSS feed. The full reporting belongs to The Guardian — please read it on their site.