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65% of Contact Center Leaders Call Their AI Successful. Yet 43% of Projects Are Delayed or Stalled

Markets PR Newswire By PR Newswire 29 Jun 2026 13:00 1 min read
65% of Contact Center Leaders Call Their AI Successful. Yet 43% of Projects Are Delayed or Stalled

New Laivly research finds board-level scrutiny is forcing CX teams to declare early success on AI projects that aren't delivering WINNIPEG, Manitoba, June 29, 2026 /PRNewswire/ -- Laivly today released new research revealing an AI paradox that will define the next phase of customer...

New Laivly research finds board-level scrutiny is forcing CX teams to declare early success on AI projects that aren't delivering WINNIPEG, Manitoba, June 29, 2026 /PRNewswire/ -- Laivly today released new research revealing an AI paradox that will define the next phase of customer...

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